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Orders and Support

Information about ordering, availability, and any post-sales support, including returns and warranty service.

Orders

  • International Availability
  • Address Change Requests on Orders
  • Tracking an order
  • Canceling an Order

Returns and Exchanges

  • Device Shipment Safety Clearance
  • Return & Refund Policy
  • Damaged Device Replacement (PH-1)

FAQs

  • Where can I find details on the Limited Warranty?
  • Where is my tracking number?
  • Can I buy Extended Care if I purchased the phone elsewhere?
  • Does unlocking the bootloader void the warranty?

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