Locating your Serial & IMEI Numbers

Follow the steps below to locate your Device IMEI and Serial Number.

1
Locating your Serial Number
  1. Go to your Settings
  2. Select System
  3. Select About Phone
  4. Select Status

The Serial Number is located near the bottom.

2
Locating your IMEI Number
On the same Status page, select IMEI information.

 

The IMEI Number is a 15-Digit number listed below the MEID information.

Alternative Locations

If you are unable to access the screen, there are two additional locations where the IMEI and Serial Number can be found.

Original Box
There is a sticker with four barcodes on the side of the box the PH-1 comes in. Refer to the "IMEI" and "SN" barcodes.

Information Tag inside SIM Slot
There is a small tag inside the SIM Slot that has the IMEI and Serial Number. Use the provided SIM Tray Ejector Tool (or something similar) to eject and remove the SIM tray. Inside the SIM slot, there will be a white tag that you can use the same tool to pull out (Do not completely remove the tag). The tag can be pushed back inside once the information is obtained.