Updating your phone's software

Your phone will automatically alert you if there is an available software update within a few days of it being released.

To update your device's software:
  1. Open the Settings menu
  2. Tap System
  3. Tap System update
  4. Tap Check for update or Download and install pending updates

After the download begins, you can minimize the Settings menu and use your phone normally. The download will continue in the background and you will be notified as soon as it is ready to install. You will be required to reboot the device in order to install the update and the battery will also need to be at a sufficient level (you may be required to charge your phone before proceeding with the installation).

For troubleshooting software updates, see this article.

For additional assistance, click here to submit a support request. A member of our team will get back to you as soon as possible.