How to factory reset your Essential Phone

A factory reset erases all information and settings from your Essential Phone. You should perform a factory reset if you’re:

  • Giving you’re PH-1 to a family or friend as a gift
  • Selling or trading in your PH-1
  • Sending your PH-1 in for repair
  • Performing advanced troubleshooting

Performing a factory reset unlocks your PH-1 for the next recipient and ensures your data is safe. A factory reset is also great if you’re looking for a fresh start with your Essential Phone.

Performing a factory reset not only erases all data from your phone’s internal storage, it also erases your Google Account from the device. However, Contacts, Calendars, Mail, and Photos and Videos saved in your Google Account are safe.

Remember to backup your Essential Phone before performing a factory reset so you don’t lose things on your device that may be important—like photos, app data, and more.

 

How to reset running Android Nougat 7.0 or later
  1. Tap Settings. To find Settings, swipe down from the top of the screen, then tap Settings_Cogwheel.png.
  2. Scroll to the bottom of the page, then tap Backup & reset
  3. Tap Factory data reset
  4. Tap Reset phone
nougat.png
How to reset running Android Oreo 8.0 or later
  1. Tap Settings. To find Settings, swipe down from the top of the screen, then tap Settings_Cogwheel.png.
  2. Scroll to the bottom of the page, then tap System
  3. Tap Erase all data (factory reset)
  4. Tap Reset phone
oreo.png

Remove device from your Google Account

For added security, you should also remove the device from your Google Account.

  1. Sign in to your Google Account at myaccount.google.com
  2. Select Sign in & security
  3. Select Device activity & security events from the left sidebar, then select Review Devices in the Recently used devices area
  4. Select the device you want to remove from the list, then click or tap Remove

 

Learn more

If you’re giving your PH-1 as a gift to a friend or family member, here’s where they can learn more about how to set up a new Essential Phone.

If they’re transferring to an Essential Phone from another device, check out our posts on how to switch from an iPhone or how to switch from another Android device.